The call came in at midnight. Medical emergencies often seem to be middle of the night events in life. She’d been transported from the residence hall to the emergency room. Chest pain. Difficulty breathing. Abdominal pain. Lower back pain. Severe pain. Both sides. I knew this was a fourth trip in as many days. Tests were coming back negative or inconclusive. While her condition deteriorated. As if a child of mine were in distress, I was headed out the door.
This time the hospital admitted her and, with one particular test providing a cause, put her on the appropriate medical treatment.
Word was passed along to her instructors that she had been hospitalized and was undergoing treatment. Two faculty members asked about her condition, asked to be kept informed as to how they could help. One of the two asked also whether the student was taking visitors – the faculty member wanted to stop by. Their immediate reaction was for the care and safety of the student. Beyond concern for her immediate condition, they also expressed a desire to help her succeed in their courses when she returns.
The third faculty member said only, “She missed a quiz and test already, she is likely to fail my course.” The faculty member did not ask about her as a person, expressed no concern over the distress the young woman was in. Just stated that she was headed for failure in their class. Cold. That was the only word that came to mind. Cold. No words of comfort. No assurance that the faculty member stood by ready to help the young woman once she had recovered. No commitment to her success as a student. Heck, no sign that the faculty member considered her a human being suffering from pain. No empathy at all.
I suggested as much, that right now her family and those of us who know her are a tad more concerned that she get well and recover than whether or not she took some particular quiz.
A commitment to student success can be an empty slogan. A trite over used cliche. Or one can ignore the chaff that now attends the term student success and, as teachers have done for millennia, show a supportive approach to the individual student as a person. Each student is a bundle of hopes and dreams, some parents’ loved and adored child, someone who, when they are in distress far from home, could use some empathy and care from those entrusted with their education.
I once had the privilege of attending a talk given by Paulo Freire, who was a Brazilian educator and philosopher. Prior to hearing him talk I had tackled some of his writings, but I found difficulty understanding the philosophical underpinnings of his writing. At the talk Paulo was asked, “In a word, what is education?” Paulo paused and then said, “Love. Education is love.” That I could understand.